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To reach our Trespass Response Team out of hours:
01405 455 018Vacant Property Services
01322 332211Temporary & Mobile CCTV
0370 770 6811Alarm Receiving Centre
0370 770 6811Fire & Security Systems
0121 561 1214Commercial Financial Recovery & Commercial Eviction Services
0800 002 9049To reach our Trespass Response Team out of hours:
01405 455 018


Clearway provides debt recovery and collection services that help landlords, property managers and businesses recover unpaid rent, service charges and outstanding invoices through compliant financial recovery and enforcement processes.
Property professionals dealing with absconding tenants and arrears often face immense pressure, compounded by increasing cash flow issues, the looming prospect of court fees, and the inability to recover debts owed without incurring additional time, cost, and stress.
Our professional financial recovery teams are here to help, ensuring you get the money you are owed as quickly as possible – always supported by experts in the right legal processes.


Commercial debt recovery is the process of collecting unpaid debts from businesses or individuals, including unpaid invoices and tenant arrears, to improve cash flow for landlords and businesses.
Commercial landlords, property owners and business site managers often experience late payments, rental arrears, defaults on service charges and other non-payment situations that can be stressful, costly, and time-consuming to resolve.
In many scenarios, if a tenant absconds, fails to maintain the property, or refuses to comply with payment orders, the situation can escalate into formal court proceedings, which may take months and carry significant legal expenses. This is where we can help.
Clearway’s comprehensive commercial financial recovery services span all debt-related matters. We provide an efficient, prompt, and effective solution, with full legal compliance, support, and guidance to ensure you select the best recovery strategy.




Exhausted With Prolonged Attempts to Recover Overdue Funds?
Acting quickly can make all the difference, and we recommend calling our highly experienced financial recovery teams, who will take over the process and ensure your finances are recouped without further delay




We support clients across the UK and Europe, providing financial recovery services in multiple sectors.





Commercial Landlords
Commercial Landlords
Helping commercial investors and landlords recover rental arrears owed by business tenants, and enforcing obligations set out in lease agreements, including those that apply post-eviction.

Property Management Companies
Property Management Companies
Ensuring property managers have dedicated assistance when dealing with multiple problematic tenants or several simultaneous instances of significant or ongoing arrears.

Corporate Clients
Corporate Clients
Supporting corporations that are struggling to recoup unpaid invoice balances or debts from other commercial entities, ensuring they understand the fastest route to recovering these finances.

Legal and Insolvency Partners
Legal and Insolvency Partners
Providing professional financial recovery services for legal clients who require support with enforcing possession orders, CCJs, and other court-mandated instructions.

Housing Associations and Residential Landlords
Housing Associations and Residential Landlords
Supporting landlords and housing associations in tracing absconded tenants, tracking down non-responsive previous tenants, and ensuring the recovery of unpaid service charges.


As commercial property management experts with decades of knowledge, our skilled, approachable financial recovery and enforcement teams can provide independent guidance and support with multiple options to help you recover the funds owed to you.
Rent arrears are perhaps the most common financial problem for commercial landlords, and the right approach will depend on the circumstances. However, the Enforcement Act 2007 provides multiple ways to recover bad debts.
We are confident that we can determine the right ways to recover your rental debts owing through repayment agreements, pursuing a favourable court order, or filing a legal charge to protect your rights.
CRAR services are always tailored to your requirements and desired results, including:
Where a tenant absconds, refuses to vacate the building, or is not responsive to demands for payment, we can also represent your interests and advise on the available next steps, including court-ordered evictions.
Once your debt has been settled and the property vacated, Clearway can provide a range of security solutions and risk prevention services, including mobile patrols, steel security doors, CCTV surveillance and vacant property alarms to prevent a recurrence and ensure previous tenants have no further access to your building.
The legal processes for recovering service charges differ from those relevant to rental arrears. However, we can combine both services within one instruction to ensure you have comprehensive support in recovering all debts owed.
SCAR is commonly necessary alongside commercial rent arrears recovery, where tenants have failed to keep up to date with their obligations, breached the terms of their rental agreement, or absconded, leaving their landlord with multiple unpaid debts.
As with CRAR, Clearway’s SCAR service is based on no fee if we are unsuccessful in recouping the monies owed to you, ensuring you have zero risk and are not exposed to escalating costs due to your tenant’s non-payment.
We deploy an experienced team of recovery managers to assess the right approach, create a strategy, and liaise with you at each stage to ensure you are happy with the recovery processes we believe are most suitable.
In many cases, service charges can be recovered quickly by tracing absconding tenants or the appropriate business owner and issuing a formal Letter Before Action to notify the debtor that any further failure to pay the balance in full or enter into an acceptable repayment plan will result in legal action.
Where commercial landlords are trying to manage a dispute, Clearway can signpost you to specialist commercial property solicitors who can examine the terms of the rental agreement, advise on your legal rights, and ensure you have the full support of the courts.
Pre-legal financial recovery can be an excellent option where you have been unable to chase payment of outstanding debts from any commercial or residential tenants or clients, recovering amounts due related to:
We offer our standard no-fee in the event of a non-collection. Clearway can pursue any debt owing to you, with professional advice, support, and recovery processes, including deploying enforcement agents where necessary.
Opting for a pre-legal process often negates the need to refer to the court system to resolve the matter. It achieves a faster, more favourable outcome, minimising the impacts on your business and cash flow.
Our services include debt collection, including cases that date back up to six months, individual tracing investigations to locate debtors, risk evaluations to determine the financial position of the non-payer and a full spectrum of enforcement proceedings.
The most suitable solution could be issuing a Possession Order, filing for a CCJ, pursuing an eviction, or issuing a Writ of Control – we can provide tailored guidance to ensure you are comfortable with whichever course of action we propose.
Controlling access to any perimeter is essential for the security of the building, the equipment and the personnel working on site. By implementing effective access control, you can keep your staff and the public safe, your site secure and avoid the unwanted costs and stress of theft and vandalism.
Access control solutions from Clearway can cover turnstile-type cabins, appointing manned guards and implementing biometric or keycard readers to ensure only verified personnel can gain entry.
Site Access Control

Key Features

Features designed to give you peace of mind.
Recover Unpaid Debts Quickly and Without Unnecessary Cost
Our financial recovery specialists get to work immediately, recognising that absconding tenants and unpaid debts can have serious repercussions.
Recoup All Arrears Including Rent and Service Charge Arrears
We ensure our clients have the option to combine instructions, without needing to pursue recovery of service charges and rental arrears separately.
Independent Advice Around Pre-Legal Recovery vs Court Action
Clearway’s in-house advisers and legal partners offer guidance to ensure you have clarity over the right way forward, whether pre-legal or court action.
Access Tenant Tracing and Status Reports to Expedite Recovery
Tracing tenants quickly and issuing legally compliant correspondence speeds up the recovery process considerably, and we keep you in the loop at every stage.
Risk-Free Options to Pursue Debts of Varied Amounts
Many landlords assume that financial recovery is too costly and unreliable to pursue, and they accept that they will never recoup lost funds, even when this severely impacts their profitability. We ensure this isn’t the case.
Combined Financial Recovery and Post-Eviction Security
As long-established experts in property security, we can recommend the best solutions, safeguards and tenant checks to avoid the prospect of future arrears.
How It Works

From Call to Hire, getting your finances secured is straightforward
Consult With Our Financial Recovery Team
Step one is to contact our financial recovery professionals, where we’ll gather all the information we need about your situation, including the nature of the tenant, the amount owing, the type of arrears, and how you would like us to assist.
Assess Any Action or Orders Already Taken
We’ll review any previous actions, including court orders or CCJs issued, communications with the tenant, or attempts to trace them that haven’t been successful.
Recommend a Recovery Strategy
Recovery plans will always depend on multiple factors, and we’ll offer independent input based on the routes we believe will be fastest, stand the best chance of recovering all funds, or will protect your cash flow from serious shortages.
Pursue Arrears on Your Behalf
Once you instruct us to proceed, we will begin the agreed-upon processes, tracing tenants, issuing pre-legal notices, appointing legal representatives, carrying out evictions or securing court orders as appropriate.
What To Expect

Here’s what to expect during the your process
Assess the Pros and Cons of Legal Action
It’s common for court proceedings to be costly and time-consuming, and we evaluate the options to pursue alternative recovery methods where these are possible and suitable.
Ensure Absconding Tenants Cannot Disappear
Professional tenant tracing enables us to locate and identify tenants in a wide range of circumstances, including where landlords or businesses have previously been unable to make contact.
Providing No-Collection No-Fee Services
Our fee structures make it easier for property professionals to pursue the funds they are owed, without upfront charges that could add to the strain of cash flow issues.
Post-Recovery Advice
When you’ve evicted a tenant, spent time pursuing debts, and needed to appoint a financial recovery expert to recoup arrears, the last thing you need is a repeat problem. We can suggest security measures to ensure your property portfolio is fully protected.


We know that bad debts and non-payments can be detrimental to commercial property businesses in countless ways, causing cash flow issues, impacting landlords’ ability to maintain other portfolio properties, or leaving them with units that require considerable work and investment to bring back into good condition.
If any of the following headaches sound familiar, we encourage you to get in touch at your earliest convenience.
You might have one or numerous tenants or clients who haven’t paid their rent, service charges or invoices on time, and want a fast, cost-effective way to recover all amounts owing without letting this have a further detrimental impact on your own business.
You’ve discovered tenants have vanished overnight or have suddenly left the property, leaving you with unpaid arrears and without a reliable way to locate them to pursue financial recovery orders.
You’ve been left with significant debts owing, and this is beginning to create ongoing issues with other aspects of your business, or to impact your own ability to pay overheads and expenses on time.
You’ve been affected by non-payment of rent, service charges or invoices and need a solution that won’t cost more than the arrears, and that won’t carry an upfront, non-refundable charge.
You’re concerned about the cost of legal proceedings, but can’t see any other way forward that will uphold your rights and ensure the arrears owed are paid to you.



Fisher German LLP
July 2025
Great Service and Rapid Response
I have been using Clearway for over 5 years. One of the standout features of Clearway is their rapid response time.
Axis Europe
July 2025
Can’t Commend Them Enough
The guys were very polite, friendly and professional in their whole attitude. They worked very hard & did a great job!- Can’t commend them enough!
John Fisher S&C Slatter
July 2025
Huge Thanks
A huge amount of thanks goes to ‘Clearway’ for their exemplary conduct and unwavering commitment to the safety of my site management, site operatives and construction site.


Our financial recovery teams recognise that arrears can be incredibly stressful, and that a fast, efficient and legally sound service is essential to ensure you have the help you need.
We work transparently and quickly, with extensive know-how about all of the legalities and recovery options best suited to your specific situation.
Clearway has been operating as a sector-leading provider of financial recovery services for many years, alongside our well-established services in vacant property security, tenant evictions, business and tenant tracing, and pre-tenancy background assessments
Risk-free pricing ensures that the problems caused by arrears are contained, with the option to instruct our financial recovery teams on a no-recovery, no-fee basis, thereby eliminating the risk of paying initial charges only to find that arrears cannot be recovered.
Enforcement action is always best performed by licensed, certified professionals who can liaise directly with tenants, uphold court orders, return properties to ownership of the landlord or business, and see the process through to successful recovery.
We work alongside our legal advisory partners to ensure our clients are always inside the law, whether they are pursuing unpaid rental charges, tracing absconding residential tenants, pursuing court orders to recover tenant goods, or enforcing a CCJ.

Clearway supports diverse sectors requiring rapid security deployment. Our clients include construction companies, property developers, event organisers, and facility managers who need reliable surveillance solutions. We’re trusted by:




Our Commercial Enforcement Director, Mike Clarke, explains the importance of financial recovery and how we work.
Unpaid debts aren’t just a challenge – they can have a material impact on the ability of a reputable landlord, company or business to continue trading or functioning. They can also have reputational and secondary effects on other property assets.
Financial recovery services are adapted to you, with complete compliance assurance, and ongoing support with tenant risk assessments to protect you from any issues in the future.


Read more about the companies, sites, buildings and properties we helped to secure.




CRAR relates to commercial rent arrears, whereas SCAR is a defined process to recover service charge arrears. Whilst it’s vital that landlords and property businesses follow the right statutory process, we combine both services. Clearway can act under one instruction to ensure you aren’t left picking which debt to pursue or needing to action two separate instructions.
In many cases, there are options to avoid the time and costs of formal court proceedings. These include court orders that don’t require both parties to attend in-person hearings, pre-legal action before a court appearance becomes necessary, and out-of-court liaison with defaulting tenants on your behalf.
Generally, we can represent a client who has an unpaid debt that fell due at any time within the last six months. However, if you have a more recent or older debt you believe remains recoverable and payable, you are welcome to get in touch for more personalised advi
You may not need a solicitor, depending on the nature of the dispute or the amount owing. Still, we work alongside specialist solicitors who can examine your rental agreements and contracts, ensure you are aware of your legal rights, and help answer any questions you may have.
Absolutely – we offer a full range of property security services, from alarms and surveillance to regular security patrols, static safeguards like steel security doors and windows, and 24/7 monitoring services to prevent intruders or previous tenants from accessing the property.


Perimeter Security Systems form large part of the Clearway range of security solutions.


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