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lone worker device

Lone Worker Devices, Systems and Personal Alarms

Clearway provides lone worker devices that offer real-time location tracking, two-way audio communication, and automatic alerts to enhance safety for individuals working alone.

If you’ve ever been responsible for the safety of a lone worker who has felt at risk and been unable to call for help, you’ll know that it is enormously distressing to have concerns about the welfare of your workforce.

Clearway lone worker devices are ideal for employees working alone or in potentially dangerous environments, providing peace of mind that they have a constant communication channel via their personal safety device.

A fast response when you need it most: Personal Safety Devices for Lone Workers

A lone worker device is a safety solution designed to protect individuals working alone by providing features such as real-time location tracking, two-way audio communication, and automatic alerts.

Typical lone worker security risks can include threats to physical health, mental health or wellbeing, issues related to existing medical conditions, and the nature of the working environment.

A lone worker device is one way of managing these risks. The lone worker can use this personal device to notify our Alarm Receiving Centre, which can monitor and record the situation in real-time and dispatch emergency services if needed. 

This way, the worker can always contact trained personnel in the event of an incident or emergency while working alone and receive help promptly.

Key Benefits of Lone Worker Devices

  • 24/7 protection for lone and vulnerable workers
  • Instant connections with trained responders
  • Alerts managed by an NSI Gold-certified team
  • Accurate real-time location tracking
  • Optional geo-fencing for custom alerts
  • Lightweight and discreet personal devices
  • Single-button emergency SOS features
  • Two-way communications with responders and supervisors
  • Full compliance with HSE lone worker safety standards
  • Ensures employers meet their duties of care
  • Peace of mind that help is always at hand
  • Integrations available with bodycams and hard hat cameras

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Dealing with rising risks or experiencing a lone worker emergency?

Please contact us today if you need to manage lone worker safety issues quickly. We’ll advise on the right solutions and ensure you’re compliant with all applicable regulations.

Get help now

Our Lone Working Personal Alarms

lone worker device

Who Are Lone Worker Devices Most Beneficial For?

contractor safety and security

Construction and Highways Teams

Construction and Highways Teams

Protecting site operatives, traffic officers, surveyors and engineers who may be working remotely and alone, and who are exposed to risks of abuse, confrontation or aggression.

compound security from Clearway

Security and Facilities Management Personnel

Security and Facilities Management Personnel

Ensuring that security guards and patrols, and other employees working late-night hours, such as cleaning and maintenance teams, are in constant contact with supervisors or can call for backup or support at any time.

Security for healthcare

Healthcare and Social Care Organisations

Healthcare and Social Care Organisations

Deploying devices and alarms for visiting nurses, home carers and outreach workers in public-facing roles who can face elevated threats of antisocial behaviour and intimidation.

security for flats from Clearway

Local Authorities and Housing Associations

Local Authorities and Housing Associations

Defending the right of enforcement officers, inspectors and caretakers to go about their roles in safety, with on-demand backup, automated location tracking and one-push SOS buttons.

how to improve construction site security

Utilities and Infrastructure Projects

Utilities and Infrastructure Projects

Implementing body-worn devices for engineers, meter readers and maintenance staff who work in remote and isolated locations and need a way to report an issue or incident or request help in an emergency. 

Retail and Customer Service Professionals

Retail and Customer Service Professionals

Safeguarding frontline staff who may be handling large sums of cash, be working in a store with high-value goods or be managing premises and need to have rapid backup in the event of a theft, customer abuse or a targeted robbery. 

Key Features of Our Lone Worker Devices

    helmet cam

    Introduce Multi-Site Protection for All Lone Workers

    Our ARC-monitored solutions are ideal for businesses with staff working at night, or within numerous locations, with responders tracking any number of devices 24/7/365.

    Full Compliance With HSE Lone Worker Regulations

    Lone working devices help employers fulfil their duty of care and ensure employees stay safe, and we can offer independent advice on adhering to strict insurance coverage standards.

    Incorporate Panic Buttons, GPS-Enabled Personal Alarms, and SOS Systems

    Body-worn and helmet-mounted devices and cameras can be fitted with advanced features that enable colleagues to summon urgent help, communicate with our responders or their supervisors, or activate an emergency signal if they become injured or unwell.

    Deter Violence, Aggression and Threats to Staff

    Workers in public-facing roles, and particularly those in construction and highways, report an increase in incidents of abusive behaviour towards them. Equipment that records actions and movements can be imperative for addressing, reporting, and prosecuting perpetrators.

    Activate Rapid Responses With Defined Protocols

    Managers and alarm receiving centres can assess whether there is a live incident, direct the individual to a refuge or safe space, and monitor their condition while an emergency vehicle or security team is en route.

    How Lone Worker Devices Work in Practice

    lone worker device

    How Lone Worker Devices Work in Practice

    1. One-Push SOS Buttons

    If the person carrying or wearing the lone worker alarm feels they’re in danger, they can press the relevant button and then instantly connect to our Alarm Receiving Centre.

    2. Incident De-escalation

    Our lone work alarms may be triggered when facing threats of violence, illegal activity or due to a life-threatening or medical emergency – whatever the cause, Clearway is on hand to respond fast and to help stabilise the situation.

    3. Situation Management

    Clearway’s trained operators will then listen to and appraise the situation, make recordings and take appropriate action, including calling the emergency services where relevant.

    4. Live Communications and Location Tracking

    Staff can activate a GPS locator, which tracks their movement, and also call a ‘buddy’ via the two-way audio channel. As such, the devices are an excellent choice for potentially vulnerable individuals in a variety of organisations and environments.

    Introducing Lone Worker Devices to Your Workforce

    checklist clipboard

    Introducing Lone Worker Devices to Your Workforce

    1. Consultation and Risk Assessment

    Following your initial enquiry for a lone worker alarm, we will arrange a consultation, site visit and risk assessment to understand your security requirements and the solutions you require.

    2. Device Recommendations

    Body-worn safety devices (or bodycams) can supplement lone worker devices to improve worker safety. In contrast, hard-hat-mounted cameras are ideal for workers operating on sites that require protective headwear, such as construction or roadwork.

    3. Lone Worker Device Deployment

    We will deliver your devices, provide training in their correct usage and test integrations and communications between portals, devices and our response centre.

    4. Ongoing Monitoring

    Our alarm monitors will respond efficiently to any alert, monitoring the situation remotely and taking appropriate action to help your lone workers stay safe 24 hours a day, 365 days a year.

    Key Problems Lone Worker Devices Can Solve

    Employers must manage health and safety risks before people can work independently. There are many inherent risks when doing so. These can include all of the following concerns or reported issues.

    You’re Responsible for Employees Who Work Alone, Travel Between Sites, or Face Unpredictable Environments


    You have personnel who operate in isolated or high-risk situations and need a way to protect their wellbeing throughout their working hours.

    You’re Under Pressure to Meet Health and Safety Executive (HSE) Duty-of-Care Regulations for Lone Workers


    You’ve discovered that your current safeguards aren’t HSE-compliant and need to move quickly to put the right safeguards in place.

    Your Team May Face Verbal or Physical Abuse, Medical Incidents, or Accidents, and Don’t Have Immediate Backup


    You’re worried about staff becoming unwell or injured, or being confronted without a way to call for help or report an emergency.

    You Can’t Always Track Where Remote Staff Are or Know If They’ve Checked in Safely


    You’re reliant on staff calling or texting to report they have arrived, but in areas with poor mobile signals, this doesn’t always happen, leading to stress and worry.

    You’ve Had Previous Incidents and Need a System to Prevent Repeat Emergencies or Improve Response Times


    You’ve already had problems impacting the safety of lone workers and need an effective, reliable solution to ensure you can react fast when a crisis begins to unfold.

    You Want to Protect Employees in a Sector Where Violence or Isolation Risks Are Rising, Including Care, Enforcement and Construction


    You’re conscious that aggression and abuse are becoming more likely and need to demonstrate your commitment to protecting your staff from all potential incidents.

    We have a tailored approach to all the businesses we work with, ensuring we provide you with a security solution that works for your organisation now and can adapt to your requirements in the future.

    Clearway lone worker device

    What our customers say

    Jeffrey Balakrishnan

    July 2025

    Efficiency, clear communication, and solution-focuse

    I want to extend my sincere appreciation to Ellie Crisp from Fastway for her outstanding support in resolving a travellers-related issue at one of our sites. From the very beginning, Ellie handled the situation with remarkable efficiency, clear communication, and solution-focused approach.

    Katie Oliva

    Feb 2025

    Another great install

    Another great install from the team local to me in Leeds. Special shout out to Rio who always delivers a professional service, regardless of the conditions or weather. Definitely recommend Clearway!

    Customer name

    Feb 2025

    Securing Unwanted Entries

    We work with Phil Stopford in Hoe Street project in Walthamstow. Phil helped us to secure building for unwanted entries and fire safety. Definitely recommended.

    Why Choose Clearway for Lone Worker Devices?

    With 20 years of operational excellence, Clearway is a trusted UK security company providing comprehensive safety solutions. We've secured countless work environments and monitored thousands of lone worker devices across all major industry sectors.

    Trusted by Public Sector, Corporate and Construction Businesses and Organisations


    Our teams have decades of expertise and consult with clients across sectors, providing lone worker devices to social care teams, highways crews, construction contractors, and other employees facing risks or isolated working conditions.

    Boost Employee Confidence With Proactive Lone Worker Protection


    Deploying lone worker devices shows that employers are serious about safeguarding staff wellbeing and have invested in leading-edge tech to keep them safe and well wherever they are stationed.

    Access to Body-worn and Helmet-mounted Lone Worker Devices and Cameras


    Supporting lone worker devices with cameras and live feeds provides an added level of oversight and assistance in emergencies, with a range of cameras and functionalities available.

    Independent Recommendations on Supplementary Security Upgrades


    Speak to our team today about our lone worker devices, or browse our bespoke security solutions across business CCTV installationCCTV monitoring, Physical Security, Electronic SecurityEmpty Property security and Alarm Monitoring systems.

    Clearway Steel Security Screens

    A note from our vacant property expert

    “Lone workers face myriad risks that are difficult to predict or foresee with any accuracy, especially in roles such as security, guarding, enforcement, and inspection.

    Our role is to provide independent advice to ensure you take the right steps to ensure the wellbeing of your personnel, with advanced tech and devices engineered for personal security.”

    Gideon Reichental

    Vacant Propery Security Consultant

    Technical Features

    NSI Gold-Certified Monitoring

    Alarms are monitored by our Alarm Receiving Centre, which has been certified to the Gold Standard by the UK’s National Security Inspectorate – so you can rest assured you are receiving the best in lone worker alarm monitoring.

    Single-Button SOS Features

    In an emergency, lone workers may not be able or comfortable talking and can activate a one-push button to raise the alarm.

    Two-Way Communications

    Two-way communication features enable lone workers to liaise with managers or control centres and provide invaluable information if an incident occurs.

    Real-Time GPS Tracking

    Always-on location tracking can direct security responders or emergency services to the lone worker’s exact position, even if they cannot communicate.

    Geo-Fencing Alerts

    These features enable managers to set perimeters or parameters beyond which employee location tracking may indicate a concern.

    Lightweight and Discreet Design

    Cameras are lightweight and practical, allowing alarm responders to identify the cause of the issue and deploy the appropriate response.

    Long Battery Life

    Each device has a standby battery life of up to ten days, ensuring a lone worker alarm won’t fail when it is needed most.

    Multi-Network Connectivity

    Businesses can choose from a range of mobile networks depending on their location or the areas where their lone workers are based.

    Optional Camera Integration

    Slimline, lightweight cameras are discreet yet efficient and transmit crisp, real-time imagery to record and log incidents, offences, abuse, injuries or accidents, and any occurrence that may require investigation or follow-up action.

    Full Incident Reporting

    Our response teams log all incidents and events, providing data that may be necessary when conducting internal reviews or compliance audits.

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    Frequently asked questions

    Can Lone Worker Devices Track Locations in Real Time?


    They can – something that may be vital if a lone worker has reported a concern, requested backup or logged an incident.

    Our responders and managers can see exactly where the device is at all times, contacting the wearer if they need to check they are well, or providing accurate location information to security responders or the emergency services where necessary.

    How Long Does the Battery Last?


    Our lone worker devices incorporate an extended-life battery with a standby power source that can last for 10 days – ensuring the alarm or camera remains operational for the full duration of any shift.

    Can Devices Integrate With Other Clearway Safety Systems?


    Yes, we often speak with businesses concerned about issues such as verbal abuse and confrontation, who want to be able to record every event or create logs they require for regulatory and health and safety purposes.

    We can integrate lone worker devices with bodycams and helmet-mounted cameras and provide ongoing monitoring of all alarms and surveillance assets through our Alarm Response Centre (ARC).

    Is it Legal for Lone Workers to Wear Hard Hat-Mounted Cameras?


    Yes, camera technology can be a smart way to protect the safety and wellbeing of lone workers, particularly those in potentially hostile or vulnerable positions. Most roadway work teams or construction sites will need to erect signage advising that body-worn cameras are in use.

    Are Body-Worn Cameras a Requirement for Employers of Lone Workers?


    Health and safety legislation means employers are responsible for protecting lone workers from accidents, injuries, and other incidents, just as they are for staff working in a group setting.

    Issuing staff with monitored camera safety equipment is an excellent way to showcase a commitment to lone worker safety. Most lone workers will appreciate the security and confidence provided by convenient body-worn or hard-hat-mounted cameras integrated into their PPE.

    Camera footage can reduce potential liability, document events, and ensure an emergency response is activated immediately if a lone worker falls, is injured, or requires medical assistance.

    Can I use the bodycam or helmet cam over the Lone Worker device?


    Our lone worker devices have features that set them apart from our bodycams and helmet cameras. For example, SOS, man-down, and no-movement alarm notifications are sent to the IoT platform. It’s advisable to combine our lone-worker devices with camera technology for full protection in lone-worker scenarios.

    What Is a Lone Worker Device and How Does it Work?


    Personal alarms for lone workers provide employees who work alone with a way to call for help in an emergency. A panic alarm is usually triggered on a smartphone or device, which is then transmitted to a monitoring station, another member of staff, or the emergency services.

    The Health and Safety Executive (HSE) defines a lone worker as someone who works along and without direct or close supervision. These people can include:

    • Delivery drivers
    • Health and social care workers
    • Warehouse workers
    • People who work from home

    Many other types of workers may benefit from lone worker alarms, such as security personnel, shop assistants, vulnerable individuals, and those in positions of authority and responsibility for enforcing rules.

    How Does the Monitoring Centre Respond to an SOS Alert?


    Our lone worker alarms connect to our Alarm Receiving Centre (ARC), where our trained operators listen, assess, record and dispatch security or emergency personnel if required. Whenever the device is activated, the operative will know exactly who the user is, their precise location and follow the agreed procedure to ensure the safety of the lone worker.

    The device also allows employees and employers to communicate without a mobile phone.

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