Commercial Alarm Monitoring Systems

Your alarm, CCTV and lone worker devices remain under your control, allowing you to decide how we react, when and in what circumstances. Different sites and premises have varying risk levels, so one client may have an alternative policy to another.

In many cases, our alarm response teams will immediately communicate anything deemed suspicious, high risk or criminal activity to on-site security, site management and the nearest emergency response units.

One of the primary benefits of remote alarm monitoring is that 98% of false alarm responses are dealt with there and then and logged without disturbing you or your site management out of hours. These alerts commonly occur during the night due to wildlife or environmental factors.

The speed of your response is fundamental to stopping an intrusion in its tracks, preventing thefts, or deterring prospective criminals from entering your site or business facility.

By having an always-on, 24/7/365 alarm response centre working on your behalf, you have the assurance that a qualified responder can activate audible and visual alarms, dispatch a security response or the emergency services, and reduce the risk that any unlawful trespass will go undetected.

Real-time video and CCTV captures are also essential to ensure you can follow up on break-ins, help the authorities to apprehend intruders, provide proof as evidence for prosecution, or pinpoint weak spots in your perimeter protection.

Any premise or site exposed to increased risk overnight or outside of operational hours will benefit from remote alarm monitoring. However, key applications include high-risk offices and commercial areas, vehicle storage depots, construction sites and ongoing developments.

Criminals often target sites where they know valuable plants, materials, tools, fuel, and equipment will be left overnight, over the weekends, or during closure periods. The higher the risk, the more important monitoring becomes.

Yes – remote alarm monitoring can substantially reduce the cost, resource and time pressures associated with responding to alarm callouts out of hours, particularly because authorised personnel tend to be senior managers with direct building access.

Whilst most alarm callouts are false, the stress involved and cost of reimbursing unsociable working hours, travel time, and lost productivity can be detrimental, particularly for commercial sites adjacent to farmland or woodland where animal activity is commonplace.

Contracting an alarm monitoring team is often a cost-effective way to eliminate false callouts and ensure staff are never put in harm’s way if an alarm activation turns out to be genuine.

Clearway’s Alarm Receiving Centre (ARC) is accredited to the NSI Gold Cat II standard for alarm monitoring and handling, a level of quality assurance awarded to a very select group of established security providers working across the UK.

The NSI (National Security Inspectorate) grants the NSI Gold Cat II certification as a mark of approval for alarm response services that meet exacting standards in terms of expertise, response times, training policies, staff quality, customer support and overall approaches to exceptional service, site security and professionalism.