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01405 455 018

Clearway provides CRAR enforcement services that help commercial landlords recover unpaid rent by legally seizing tenant goods in accordance with UK Commercial Rent Arrears Recovery regulations.
When a commercial tenant falls behind on rent, it’s more than just a missed payment, it’s stress, uncertainty, and the fear of losses mounting.
Commercial Rent Arrears Recovery (CRAR) gives landlords a fast, lawful way to regain control, acting before goods are removed and without the delays or costs of court.
We don’t just recover what you’re owed – our CRAR service brings relief, restores confidence, and reinforces your position as a landlord.


Commercial Rent Arrears Recovery (CRAR) is a legal process that allows landlords to recover unpaid rent by seizing and selling a tenant’s goods, following a strict statutory process introduced in 2014.
Issues with commercial tenants, especially unpaid rent, cause serious problems, with uncertainty about the future and impacts on your cash flow.
CRAR moves quickly, using legal, risk-free processes to handle the matter professionally and recover the money you are owed.
The focus of CRAR is to collect all overdue rents, protect the value of your commercial property portfolio and keep you in control.
We handle all liaisons with overdue tenants and can offer personalised advice about the best way forward.
Key Benefits of our CRAR service




Need emergency commercial rent recovery?
It’s time to get what you’re owed. CRAR works quickly. We’ll reach out to you within 24 hours to get the process started.









Commercial Landlords and Property Owners
Commercial Landlords and Property Owners
Business property owners who need to recover unpaid rent from their tenants, whether related to offices, retail units or industrial rental premises.

Letting and Property Management Agencies
Letting and Property Management Agencies
Agents who need help managing tenant arrears on behalf of their clients, and who require legal enforcement support to achieve an acceptable outcome.

Asset Managers and Real Estate Investment Trusts (REITs)
Asset Managers and Real Estate Investment Trusts (REITs)
Advisers and investment professionals who oversee large commercial portfolios and may have multiple tenants in arrears.

Retail and Shopping Centre Operators
Retail and Shopping Centre Operators
Retailers and complexes who need to deal with non-paying commercial tenants with rental units in high street locations or within malls and shopping centres.

Legal Firms and Solicitors
Legal Firms and Solicitors
Legal professionals who are representing clients who are looking for the right ways to correct issues with lease compliance or to enforce CRAR action.

Housing Associations and Social Landlords
Housing Associations and Social Landlords
Organisations that manage commercial spaces, including shops and units in mixed-use business and residential buildings, that need to handle non-paying commercial tenants without impacting others.


For so many landlords, one of the biggest issues when a tenant falls into rent arrears is trying to deal with this while also managing the property, retail site or industrial park and engaging with tenants.
Clearway is a well-established commercial property security, management, and maintenance expert, and we can help with a range of concerns:
You’re tired of chasing overdue rent and have exhausted all the options to encourage your tenant to bring their rental arrears up to date.
What started as one or two late payments has escalated into a sizable debt that you’re unsure if your tenant ever intends to pay
You have a tenant who hasn’t paid their rent but has also breached other terms or conditions included within their tenancy contract.
The tenant has disappeared without notice, and you need to both track them down and take action to recover unpaid rental arrears.
Arrears are having a serious impact on your finances, and you need a compliant but fast way to recover amounts owing as quickly as possible.
Our debt recovery operatives are available all week and can process payments 24/7, ensuring your funds are cleared as quickly as possible.
Funds are transferred to you directly on the same day as any remittances submitted by the tenant.

Key Features

Not taking action now is costing you money, here’s where we help.
Regain Control: Fast
Trying to handle commercial rent arrears alone can feel impossible, and we’ll provide the advice you need to proactively manage the situation and ensure your commercial properties are protected.
Reclaim Rent Without Breaking the Lease
Landlords are often worried about doing anything to recoup arrears due to the risk of inadvertently breaching a lease term. We’ll ensure you follow all the correct procedures and remain compliant.
Avoid the Stress of Court
Hiring us as your CRAR provider is significantly easier without the stress, pressure, and time burden of pursuing defaulting tenants while protecting your business interests and preventing tenants from absconding or navigating lengthy court processes.
Improve Cash Flow
We successfully collect thousands every month for landlords. Our teams can recover debts, put in place protections like legal charges, and ensure your business and portfolio return to financial health.
Track Down a Tenant Successfully
Absconding tenants can be tricky to track down, which is where experienced enforcement agents step in to identify the location of the tenant and hold the business accountable for debts owed.
Completely Lawful Seizure of Goods
If your tenant will not or cannot pay, our experienced commercial rent debt recovery specialists have extensive knowledge of the techniques, processes and legalities involved with correcting rental arrears and can seize goods legally in lieu of payment.
Feel Supported Every Step of the Way
We work with landlords, property owners and agents representing owners or investors. In every instance, we can provide independent advice about the right solutions to achieve a favourable outcome from initial enquiry through to successful resolution.
Know That Your Property Is Secured Going Forward
Deal with professional lock changes, security shutters and property inspections to prevent further issues in the future.
Our Process

Here’s what to expect from the process. From the moment you call us to the continued relationship after we’ve recovered what you’re owed
From Call to recovery, working with us is straightforward
Review Tenancy Documentation and Contracts
Step one is to check that CRAR is appropriate, which means verifying that the property is commercial, you have a written lease, and the arrears relate to rent rather than other costs, with at least a week’s worth of unpaid rent owing.
Appoint Clearway as Your CRAR Agent
When you instruct us as your agent, we’ll have the right to proceed, starting by tracing the tenant if necessary, registering legal charges to protect your right to recover goods, and attempting to organise an amicable settlement.
Notice Served on the Tenant
Serving a legal notice means the tenant has clear instructions about the arrears owing, the time they have to bring their account into order, and what happens next if they don’t comply or don’t make alternative arrangements.
Enforcement Action
If you’re still dealing with rental arrears, we’ll move to enforcement action, from entering the property and changing the locks or recovering goods and seizing them to recover as much of the rental arrears as possible.
What To Expect

We trace, we enforce, we recover
Here’s what’s going to happen.
Tenant Tracing and Identification
Tracking the whereabouts of a vacant tenant who has left with unpaid rental arrears is a huge issue, and we can trace businesses, owners and stakeholders to ensure you aren’t left with unrecoverable debts.
Legally Enforceable Recovery Action
Our professional rent arrears recovery service adheres to the regulations and legislation set out in the Enforcement Act 2007, utilising the power of the court system to recover funds owing quickly, seamlessly, and legally.
Simplified Processes
Our streamlined system and CRAR process enhance workflow and communication through a secure portal, allowing you to upload instructions immediately without manual data entry.
Zero Cost Exposure for Landlords
There is no cost exposure to you as either the landlord or commercial letting agent throughout, and in most cases, you can avoid any need to account for court fees.


Alison Wood
June 2025
Excellent Service
Ellie and Charlotte both provided us with an excellent service in relation to recovery of a tenant’s service charge arrears under the SCAR regime, achieving full recovery for us in less than a week of long overdue arrears.
Axis Europe
April 2024
Can’t Commend Them Enough
The guys were very polite, friendly and professional in their whole attitude. They worked very hard & did a great job!- Can’t commend them enough!
Jeffrey Balakrishnan
July 2025
Sincere Appreciation
I want to extend my sincere appreciation to Ellie Crisp from Clearway for her outstanding support in resolving a travellers-related issue at one of our sites. From the very beginning, Ellie handled the situation with remarkable efficiency, clear communication, and solution-focused approach.


If your commercial rental income has taken a hit, and you’ve got arrears, it’s time to take lawful, decisive action.
CRAR services give landlords and managers an option that is clear, compliant and successful, recovering unpaid rent without court proceedings.
Our enforcement teams and agents are experienced professionals and have a tried and tested track record in recovering rental arrears. We collaborate with our clients to ensure each aspect of our service is professional, reliable and delivers the right outcomes.
We know that it’s often vital you act fast, as rental arrears can cause no end of issues with your ability to market to new tenants and sustain a healthy cash flow. CRAR is one of the best ways to achieve a resolution quickly, while ensuring you’re in a good position to find a new, more trustworthy tenant.
In most situations, we’ll be able to recover all of the rental arrears for you or seize goods with a reasonable value to avoid losses. If necessary, we have the knowledge and capacity to escalate matters, without settling for low partial repayments that leave you out of pocket.
While our CRAR portals are engineered to save you time and stress, we also know it helps to speak with a person who has dealt with rental arrears before – and we’re always on the end of the phone, or available in our local offices to chat about the issues you’re experiencing and what to do next.

Clearway supports diverse sectors requiring rapid security deployment. Our clients include construction companies, property developers, event organisers, and facility managers who need reliable surveillance solutions. We’re trusted by:




Our Commercial Enforcement Director, Mike Clarke, explains the importance of CRAR and how we work.
It’s no surprise that unpaid rent puts landlords and commercial property managers under a massive amount of pressure, both financial and operational. The conventional legal processes are slow and expensive, but CRAR is a quicker and 100% compliant way to recover rental arrears without resorting to the courts.
Our experienced agents act fast, know the legal procedures inside out, and always behave with the utmost professionalism, collecting overdue rents efficiently while ensuring you’re protected and have control over the situation at hand.


Ultra-Efficient Digital CRAR Workflow
We’ve created an online system that means you can submit instructions easily from any location. Those instructions are instantly added to our case system without delays.
Secure and Compliant
All the data you provide about your rental arrears is handled through a safe, GDPR-compliant process, giving you the assurance that information is properly protected.
Legal Action Starts Immediately
Our seven-day enforcement notice is auto-generated, fast-tracking CRAR resolutions. We operate every day of the week, providing a CRAR process that makes continuous progress.
Nationwide Enforcement Coverage
We assist commercial landlords, owners and agents across England and Wales with all enforcement agents holding properly recognised certifications.
24/7 Tenant Payment Portal
Tenants can settle their debts at any time with an around-the-clock payment system. We also offer same-day remittances, which means recovered funds are processed and remitted to you on the day they clear.
Clear, Regular Reporting
When we take on a CRAR case, we provide in-depth monthly insights through our management information reports. We have a strong track record, recovering thousands every month for landlords who may otherwise have been left out of pocket and unprotected.




Explore our comprehensive guides covering applications, requirements, and sector-specific security solutions.


There are numerous solutions, but the initial steps are normally to discuss the issue and approach the tenant with a formal payment instruction, laying out the next phase if payment is not forthcoming. From there, the CRAR process kicks in, with legal enforcement notices and escalating action.
We are a full-service commercial property debt recovery agency. We can advise at any stage whether you have a tenant in serious arrears or are concerned that a tenant is unlikely to remit the balance owing on the due date.
Commercial rental arrears recovery, or CRAR, is an established legal process. It enables landlords, managers and agents dealing with rent arrears against business premises to recover unpaid rents without needing to go through the rigours associated with obtaining a formal court order.
Usually, no, you’ll not need to attend any court proceedings. CRAR focuses on resolving rental arrears by using certified enforcement agents rather than court orders, something that is typically much faster and gives landlords a far easier way to recover outstanding debts.


Our CRAR services go hand-in-hand with our other Commercial Financial Recovery solutions.





Clearway is a national security company, delivering the highest standards of security across the UK's cities and rural areas alike.
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