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Remote CCTV Monitoring Services: NSI Gold Cat II

Clearway provides CCTV monitoring services for construction sites, commercial premises, and vacant properties, where trained operators review live camera feeds to detect suspicious activity and trigger rapid security responses.

Remote CCTV monitoring gives you peace of mind by keeping a constant watch over your property, whether it’s a business, construction site, or commercial space – without the cost or hassle of hiring full-time security staff.

Our NSI Gold Cat II, industry-accredited CCTV monitoring services operate 24-7, 365 days a year, responding quickly to any security breaches.

What is remote CCTV monitoring?

CCTV monitoring involves real-time, 24/7 surveillance of security cameras by trained operators in a remote Alarm Receiving Centre (ARC).

Remote monitoring teams don’t just observe we intervene, alert authorities, and protect your assets around the clock.

Our remote CCTV monitoring service provides continuous professional surveillance of your premises, detecting and responding to security threats in real-time before they escalate into costly incidents.

The Clearway Monitoring Station is fully accredited to NSI Gold standard, one of only a handful in the UK, and utilises cutting-edge technology to support the monitoring team in detecting and analysing threats to your property, and taking the appropriate action.

  • 24/7/365 protection by NSI Gold-certified security professionals
  • Immediate response to genuine threats with false alarm filtering
  • Seamless integration with existing security systems
  • Significantly lower cost than on-site security guards

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A Look Inside Our CCTV Monitoring Station

Highways Monitoring from Clearway
Clearway at Highways UK
ARC monitoring from Clearway
NSI Gold remote monitoring

Which Areas Do We Monitor?

rising cost of construction

Construction Sites

Construction Sites

Construction sites are high-risk due to valuable equipment, materials and constant changes. Our monitoring prevents theft and vandalism during and after hours and helps track site activity and deliveries.

derelict building meaning

Vacant Properties

Vacant Properties

Empty buildings are easy targets for trespassers and criminal damage. Our systems spot unauthorised access and maintenance issues early, helping avoid costly repairs or legal trouble.

crowd control at stadium

Events and Festivals

Events and Festivals

Security needs shift with every event. We offer flexible monitoring to match venue schedules – protecting spaces whether they’re busy or empty.

ANPR solution for distribution

Storage Facilities

Industrial Facilities

Factories, warehouses, and distribution centres store valuable stock. Our monitoring stops theft, supports safety compliance, and keeps a record of site operations.

rural security from Clearway

Agricultural Locations

Retail Environments

Shops and shopping centres face theft and after-hours risks. Our services deter crime, gather evidence, and help create safer, more secure retail spaces.

energy security

Utilities and Energy

Infrastructure & Utilities

Remote and critical infrastructure needs specialist protection. We monitor for tampering, intrusions, and system faults to prevent service disruptions and security risks.

education security systems

Education Facilities

Education Facilities

Schools and universities must stay open yet secure. We protect premises during closures and support a safe environment for students and staff.

Car Park Security Systems

Retail and Commercial

Healthcare Facilities

Hospitals and care homes need strict access control and safety. Our monitoring protects restricted areas, supports patient security, and secures vital equipment.

Housing development

Housing Developments

Housing Developments

Protect construction sites and show homes from theft, vandalism, and unauthorised access during development phases.

highways CCTV tower

Transport and Infrastructure

Transportation Hubs

Airports and stations need constant surveillance. Our systems help prevent theft, track suspicious activity, and support smooth, secure operations.

Key Benefits of Our CCTV Monitoring Station

    alarm monitoring services

    Blue Light Response

    In verified emergency situations, our monitoring team can dispatch police, fire, or ambulance services directly to your location without delay. Our NSI Gold accreditation gives us priority response status with emergency services.

    24/7/365 a year Protection

     Round-the-clock monitoring ensures your premises are under constant surveillance by trained security professionals, regardless of the time of day or night. Our monitoring station never sleeps, providing continuous protection during weekends, holidays, and overnight hours when properties are most vulnerable to security breaches.

    Minimise Costly Security Breaches

    Prevent financial losses from theft, vandalism, and unauthorised access with proactive monitoring that stops incidents before they occur.

    Real-Time Footage Transmission

     All CCTV footage is recorded and securely transmitted to our monitoring station in real-time, ensuring no delay in threat detection or response.

    Instant Notifications

    Receive immediate alerts when security events occur, with customisable notification protocols based on your specific requirements.

    Bespoke Targeted Surveillance

    Increase monitoring intensity during identified high-risk periods based on your specific security profile and historical incident patterns.

    Timed Monitoring

    Schedule increased surveillance during specific hours to coincide with site closures, staff absences, or other periods of heightened vulnerability.

    Reduce Nuisance Alarms

    Our trained operators visually verify all alerts before escalation, filtering out false activations that waste resources and create “alarm fatigue.”

    Our CCTV Monitoring Process

    Clearway Apprenticeships

    How does our CCTV Monitoring process work?

    Initial Security Assessment

    Our experts evaluate your site’s specific vulnerabilities to develop a comprehensive monitoring strategy.

    System Design & Integration

     We design a monitoring solution that works with your existing CCTV infrastructure or recommend appropriate upgrades to ensure optimal coverage and performance.

     Connection to an ARC

    Your CCTV system is securely linked to an NSI Gold monitoring station using encrypted connections.

    Response Protocol Development

    We work with you to create customised response procedures for different types of security events.

    System Testing & Commissioning

    Before going live, we thoroughly test all connections, camera positions, and response protocols to ensure everything functions as intended.

    24/7 Active Monitoring

    Our trained operators begin continuous surveillance of your premises, watching for suspicious activity and responding according to established protocols.

    Incident Management

    When potential threats are detected, our team immediately assesses the situation, filters false alarms, and initiates appropriate responses.

     Regular Reporting & Review:

    You receive detailed reports of all security events, system performance, and response activities, helping you continuously improve your security posture.

    What To Expect During Installation

    Highways Monitoring from Clearway

    Connecting Your CCTV To Our Monitoring Station

     Technical Compatibility Assessment

    Our IT specialists evaluate your existing CCTV system to determine compatibility with our monitoring platform and identify any necessary upgrades.

    Network Configuration

    We establish secure communication channels between your cameras and our monitoring station, implementing appropriate encryption and authentication measures.

    Camera Positioning Review:

    Our security experts assess camera placement to ensure optimal coverage of vulnerable areas and eliminate blind spots that could compromise protection.

    System Integration:

    We connect your CCTV with other security systems such as alarms, access control, or environmental monitors for comprehensive protection.

    Software Configuration:

    Our technicians set up appropriate detection zones, analytics rules, and alert parameters based on your specific security requirements.

    User Access Setup:

    We create secure login credentials for authorised personnel who need remote access to live and/or recorded footage.

    Common Problems Solved by CCTV Monitoring

    If you’re here, you’re likely dealing with one of these security challenges:

    You’ve missed incidents due to a lack of proper monitoring


    You’re dissatisfied with your current provider


    Your site needs 24/7 monitoring, but can’t justify the cost of a full-time guard


    Your existing CCTV system records incidents, but nobody responds


    You need NSI Gold-accredited monitoring for insurance compliance


    You’ve had a number of security breaches during overnight hours or weekends


    You need real-time alerts and remote viewing access to your security footage


    You want to link your alarm system to live CCTV monitoring for faster response


    You need real-time alerts and remote viewing access to your security footage


    Your site is particularly vulnerable during closures or downtime periods


    Clearway NSI Gold accredited Alarm Receiving Centre

    What Our Clients Say

    Fisher German LLP

    July 2025

    Great Service and Rapid Response

    I have been using Clearway for over 5 years. One of the standout features of Clearway is their rapid response time.

    John Fisher S&C Slatter

    July 2025

    Calm And Decisive During a Breach

    I would like to formally commend Phil Brewer, for his outstanding professionalism, leadership, and calm decisiveness during a recent potential security threat at our new build construction site in Burgess Hill.

    Packaging Company

    July 2025

    A Huge Benefit To The Business

    Clearway came in to see us, we found them to be professional and highly experienced. Also the benefit of Clearway having their own in house NSI Monitoring Station was a huge benefit to us as a business.

    The Bunker: Our NSI Gold Accredited Monitoring Station

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    CCTV Monitoring Video Playlist

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    Why Clearway? Trusted By Leading UK Brands

    As a leading UK security company with over 30 years of experience, Clearway brings unparalleled knowledge to every monitoring solution we implement. Clearway is your end-to-end security partner.

    NSI Gold Accredited Monitoring


    Our Alarm Receiving Centre holds the highest level of certification from the National Security Inspectorate, meeting rigorous standards that many competitors cannot achieve. This gold-level accreditation is required by many insurers and demonstrates our commitment to excellence in security monitoring through regular independent audits of our facilities, staff training, and operational procedures.

    Comprehensive Security Solutions


    Unlike providers that offer only isolated services, Clearway delivers integrated security solutions that combine CCTV monitoring with physical security measures, alarm systems, and rapid response services. This holistic approach ensures no vulnerabilities are overlooked and provides multiple layers of protection for your premises.

    Unmatched Security Expertise


    Our security specialists understand the unique challenges facing different industries and property types, allowing us to design monitoring systems that address specific vulnerabilities rather than offering one-size-fits-all solutions.

    A Partner You Can Rely On


    From technical consultation and installation to active monitoring and ongoing support, Clearway is your full-service security partner.

    Our in-house team of experts, engineers, and analysts work to ensure that every tower delivers performance, protection, and peace of mind.

    We can Monitor Your Existing Cameras: Third Party CCTV Monitoring

    Our monitoring station isn’t just for our CCTV or alarm customers. If you’re an installer considering a third-party ARC, or if you already have a solution but have become frustrated with your current monitoring provider, we offer third-party CCTV monitoring so that companies of all sizes and types can benefit from our efficient services including:

    • User-Friendly CCTV Monitoring Setup
    • A web-based customer portal in which you can securely log in and remotely view your system details
    • Out-of-Hours Call handling for uninterrupted security
    • Fast, accurate, and easily understandable reports in plain terms
    • Seamless access to video footage using our video download service for incidents.
    • Regular Updates for informed decision-making
    • Fast, concise & easy to understand ordering system for Alarm System Communicators

    Download our CCTV Monitoring datasheet

    A Note From Our Experts

    “The security landscape has fundamentally changed in recent years. It’s no longer enough to simply record incidents after they’ve occurred. Today’s businesses need proactive monitoring that prevents breaches before they happen. Our NSI Gold Cat II monitoring station combines advanced technology with human expertise to provide that critical layer of protection. That immediate response capability is what truly protects our clients’ assets and provides genuine peace of mind.” 

    Kelvin Danton

    UK Sales Director

    Technical features

    NSI Gold Cat II Accreditation

    Our Alarm Receiving Centre holds the highest level of certification from the National Security Inspectorate, meeting rigorous standards for staff training, operational procedures, and technical infrastructure.

    Advanced Video Analytics

    Our monitoring systems employ sophisticated AI algorithms to distinguish between genuine security threats and harmless movements, dramatically reducing false alarms. Detect specific behaviours like loitering, perimeter breaches, or dropped objects.

    Secure Data Transmission

    All video feeds and alarm signals are transmitted via encrypted connections that meet or exceed industry standards for data security and privacy protection.

    Integrated Response Protocols

    Our monitoring platform seamlessly connects with multiple security systems including intruder alarms, fire detection, access control, and environmental monitoring for comprehensive site protection.

    Audio Challenge Capability

    When suspicious activity is detected, our operators can issue verbal warnings through on-site speakers, often deterring intruders before physical intervention becomes necessary.

    HD Evidence-Grade Recording

    All monitored footage is captured and stored in high resolution with appropriate frame rates for potential use as evidence in legal proceedings.

    Redundant Power Systems

    Our monitoring station operates with multiple backup power sources including UPS systems and generators to ensure continuous operation during power outages or grid failures. 

    Scalable Monitoring Solutions

    Our systems can accommodate everything from single-camera installations to complex multi-site deployments with hundreds of monitoring points.

    Verifying Alarm Activations

    When traditional alarms trigger, our operators can immediately view the affected area to determine whether the activation represents a genuine threat or a false alarm, preventing unnecessary response costs.

    NSI Gold Monitoring Integration

    Our CCTV monitoring seamlessly connects to our NSI Gold-certified Alarm Receiving Centre, providing AI-enhanced detection and immediate incident response. As one of the few security companies with direct police response status, we ensure faster emergency service deployment when genuine threats are confirmed. Our trained operators actively monitor for:

    • Unauthorised site entry
    • Theft of materials or equipment
    • Vandalism and property damage
    • Suspicious behaviour patterns
    • Environmental hazards
    • Fire alarm activations
    • Lone worker safety incidents
    • Traffic violations in monitored areas
    Clearway NSI Gold accredited Alarm Receiving Centre

    Our Monitoring in Action

    A major distribution company utilises a rota system to manage on-site parking, allocating groups of employees to either the main car park or the overflow area based on their shift patterns.

    However, enforcing this system has proven challenging, resulting in capacity issues and inefficiencies in parking management.

    The client approached Clearway to provide a more effective and less labour-intensive solution to the problem.

    Read Full Case Study

    Following a site survey, a bespoke, comprehensive security package was installed including concrete barriers, Heras fencing, mobile solar-powered CCTV Towers, manned guarding and K9 security dog units.

    Clearly visible security warning boards were erected, a temporary vehicle access gate and a welfare cabin.

    Read Full Case Study

    The canal towpath adjacent to Scrubbs Lane on the Paddington Arm of the Grand Union Canal in London has been a challenging site for the Canal & River Trust for a number of years.

    Boats have been repeatedly fly-tipping along this stretch, and the area has become a magnet for fly-tipping and littering, including hazardous waste, pressurised containers, oils, old mattresses and more.

    Read Case Study in Full

    Swansea

    Major Distribution Company

    Luton

    Prologis

    London

    Canal & Rivers Trust

    Related Monitoring Articles

    Related case studies

    Frequently Asked Questions

    What Does Remote Monitoring Involve?


    Businesses throughout the UK have a range of security systems in place to deter intruders. These include alarms, motion sensors, CCTV cameras and so on. One of the biggest challenges to overcome is how to manage an alarm response when personnel are not on site 24/7. In this scenario you will need to have a protocol to dictate how you respond when an alert is raised, even if that is in the middle of the night.

    Remote monitoring systems covers this requirement as follows:

    Alarm installations and CCTV networks are linked to the Alarm Receiving Centre through a secure line or via a 4G mobile network connection.
    These links can be live 24/7 or timed to be live during hours outside of normal operations.
    Response teams work in shifts to constantly monitor alarm alerts and CCTV footage.
    Should an alert be raised due to criminal activity or an environmental factor, the response teams will instantly begin managing the situation in accordance with a predetermined protocol.
    After the alarm activation, the response action is generally dependent on your instruction.

    Is Remote Monitoring an Effective Security Strategy?


    Remote monitoring services can be a failsafe option if you don’t have security staff on-site around the clock, cannot reach your premises quickly in the event of an alarm, or wish to prevent intrusions from occurring.

    There are several benefits to consider:

    • Secure communication connections provide close monitoring through a remote station, safe from tampering.
    • Unusual activity is identified straight away, with a professional assessment of the level of risk and appropriate response.
    • CCTV cameras with advanced functionality can pan around the site to ensure all blind spots are checked.
    • Audio alarms are a crucial way to stop intruders in their tracks and discourage any thefts or vandalism.
    • Emergency services, site managers and keyholders are swiftly alerted so that the incident can be controlled and damage mitigated.

    For many UK businesses, remote monitoring is a highly cost-effective way to manage security threats without having to employ a full time member of staff – or perhaps two if they were to work in shifts.

    The most significant advantage for many clients is that having our authorised security teams on standby provides reassurance and peace of mind that your site is constantly scanned for potential threats.

    Remote monitoring services can be a failsafe option if you don’t have security staff on-site around the clock, cannot reach your premises quickly in the event of an alarm, or wish to prevent intrusions from occurring.

    There are several benefits to consider:

    Secure communication connections provide close monitoring through a remote station, safe from tampering.
    Unusual activity is identified straight away, with a professional assessment of the level of risk and appropriate response.
    CCTV cameras with advanced functionality can pan around the site to ensure all blind spots are checked.
    Audio alarms are a crucial way to stop intruders in their tracks and discourage any thefts or vandalism.
    Emergency services, site managers and keyholders are swiftly alerted so that the incident can be controlled and damage mitigated.
    For many UK businesses, remote monitoring is a highly cost-effective way to manage security threats without having to employ a full time member of staff – or perhaps two if they were to work in shifts.

    The most significant advantage for many clients is that having our authorised security teams on standby provides reassurance and peace of mind that your site is constantly scanned for potential threats.

    How Do Remote Monitoring Teams Deal With Alarms?


    When any activation is reported, the first task is to verify the authenticity of the alert, and if possible, the cause of it.

    There are many ways our security monitoring teams will assess the threat, such as:

    • Using CCTV cameras with pan, tilt and zoom functions to further investigate.
    • Analysing the view from different cameras to get a bigger picture.
    • Contacting your site keyholder or deploying a responder if you contract this service to Clearway.
    • Notifying emergency services if a break-in is in progress.
    • Issuing audio warnings (where available), to alert the intruder that they are being recorded in real-time and that a response team has been deployed.

    Visual alarm verifications are invaluable since it prevents incurring costs responding to false activations, or motion sensors activated by wildlife.

    This service can be helpful for businesses where frequent false alarm triggers create additional work, overtime expenses, and the inconvenience of needing to travel to the site to verify the reason for the alarm outside of regular working hours.

    It is also a strong deterrent – letting criminals know that you are watching. Offenders are likely to leave immediately when they realise they are being tracked and their actions recorded.

    Are Clearway's CCTV monitoring services short-term or long-term?


    Our CCTV installation services are both long-term and short-term. Our short-term CCTV solutions involve solar-powered and battery-powered cameras that provide temporary surveillance – we especially recommend this solution for vacant properties. We also have fixed cameras that connect to the main power to support surveillance for indefinite durations (depending on your preferences).

    How long does Clearway take to respond in the event of a breach?


    We will monitor your site 24/7 and offer an immediate response following a security breach. Our response can be standard or tailored to your preferences – to this end, you can establish a pre-defined set of actions when signing our contract.

    What are the legal requirements for using Clearway's CCTV monitoring systems on my business premises?


    Yes, the government requires premises running CCTV surveillance to meet certain legal requirements. One of these requirements is data protection, and it entails notifying your staff and the general public that they are under CCTV surveillance when on your premises. Additionally, there are stipulations on how you should securely store the CCTV footage.

    Are Clearway's CCTV monitoring services GDPR Compliant?


    One of the legal requirements for running CCTV surveillance is the secure storage of the CCTV footage in accordance with the GDPR standards. The GDPR ensures secure storage of CCTV surveillance footage and harmonises data protection across the EU. To this end, our monitoring station stores all CCTV data in accordance with the GDPR requirements.

    Does Clearway provide site assessment services?


    Yes, we will assess your site to identify any blind-spots and determine the ideal design for setting up your CCTV surveillance system. Site assessment also helps in calculating a more accurate quote for our commercial CCTV installation services. As such, we highly recommend that you include site assessment in our agreement.

    Does Clearway offer emergency services outside the working hours?


    Yes, our monitoring station and alarm center are open and manned 24/7, and we will respond at any time. As such, feel free to contact us via 0870 770 6811 at any time.

    Yes, our towers include remote access through secure mobile and desktop applications. You can view live feeds, control cameras, and receive instant alerts from anywhere.

    Does Clearway offer CCTV maintenance services?


    Yes, we offer follow-up maintenance services after installation to ensure that your CCTV surveillance system is working optimally at all times. We recommend a regular maintenance schedule to prevent outages.

    How can I learn more about your CCTV monitoring and technical specifications?


    Our advisors are always available to provide all the details you need about our CCTV surveillance products and services. You can also download our comprehensive products’ and services’ PDF guides.

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