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Vacant Property Management

Clearway manages vacant properties by conducting inspections, ensuring insurance compliance, and providing open and lock-up services to maintain security and compliance.

Discovering that your empty property or unit has been broken into, vandalised, or accessed by squatters can be extremely distressing, especially since many property professionals invest significant amounts in their real estate portfolios and lack the time to deal with criminal activity and intentional damage.

Vacant property management is a process of overseeing a property that is temporarilty empty, performing regular inspections, and ultimately keeping vacant and void assets safe, secure, and well maintained.

One Stop Vacant Property Management Services

Vacant property management is the process of overseeing unoccupied buildings, including regular inspections, ensuring compliance with insurance requirements, and providing services such as opening and securing premises to maintain their condition and security.

Empty property management services help keep empty buildings safe, clean, and in good shape. They ensure the property is well-maintained, protected from damage or break-ins, and ready to sell or move back into – so it doesn’t lose value while it’s empty.

Operating throughout England, Scotland, and Wales, we provide a range of vacant property management services that save time, hassle, and, most importantly, money, including property checks, insurance compliance, open and lock up, and keyholding services.

As a leading empty property management company in the UK, Clearway provides a full range of vacant property services designed to prevent property damage and deterioration, preserving the condition and value of your property.

Key Benefits of Professional Vacant Property Management

  • Fast and effective protection 
  • Safeguards the value of empty properties
  • Ensures compliance with insurance and H&S rules
  • Reduces the costs of expensive repairs and break-ins
  • Assures stakeholders of a safe, well-controlled site
  • Flexible cover from short to long-term periods
  • Nationwide assistance from the security experts

Get a Vacant Property Mangement Quote

Had a Break-in or Act of Vandalism at Your Vacant Property?

If you’re concerned about security risks, break-ins, or fly-tipping, please get in touch – we can implement measures and safeguards rapidly to keep your empty premises safe.

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Our Vacant Property Management Services

Our range of vacant property management services is supplemented by our environmental services, which include vacant property risk assessments, regular property inspections, health and safety compliance, repairs and maintenance, keyholding, open and lock up services, CCTV and alarm installation, incident and alarm response, insurance compliance, utility drain downs, and window and door boarding.

Vacant Property Insurance Compliance


Clearway’s suite of fully insurance-compliant products and services is designed to mitigate any risks, retain the full value of your assets, and help you comply with any insurance stipulations.

Significant evidence exists to confirm that the likelihood of damage to, or injury from, an empty property is very high, even if the property is only temporarily vacant, such as it would be before sale or refurbishment.

In the UK alone, there are around 9000 fires yearly in empty buildings. In addition, UK property is often damaged, contents or fixtures are stolen, and frequently falls victim to vandalism, fly-tipping and illegal occupation by squatters or travellers.

Water damage is a further concern, particularly where maintenance and repairs are inadequate. Our dedicated and trusted management team takes care of these issues, keeping you compliant with insurance requirements.

Open and Lock-Up Services


Our reliable open/lock up service ensures your staff have guaranteed access to your building at the required and specified time. Utilising the Clearway open/lock up service also guarantees your property, or vacant area, is completely secure at the specified times.

Following the closure of unoccupied properties or sites, your Clearway staff member will check that all of your staff have left the building and that your building or site is secure before setting the alarm system. Our open/lock-up service is perfect for organisations with multiple properties.

Open and Lock Up Services

Vacant Property Keyholding


Security breaches can occur at any time, whether during the early hours of the morning or late at night, and you may not have the personnel in place to respond to these threats around the clock. Our keyholding services are a vital part of your vacant property management strategy.

You may also need a dedicated keyholder to respond to alarm activations. Managing the response to any alarm activation poses significant cost and time pressure, as well as safety considerations, should an intruder trigger the alarm. Many alarm activations prove to be false or non-critical. Reasons include power surges, insects, and sensor errors; however, every activation must be treated as an intrusion to protect your premises and assets.

Our dedicated unoccupied property management team based at our NSI Gold Alarm receiving centre is on hand to quickly and efficiently respond in the event of a security breach.

Keyholding Services

Regular Property Inspections


Whilst it’s recommended for highly vulnerable properties, continuous on-site security is not always required for every empty site. Regular vacant property inspections may suffice to stay on top of common issues that unoccupied properties face.

We provide advanced warning of any vulnerabilities before significant issues arise. Our checks include exterior checks to assess the perimeter of the property, utility checks (including meter readings for bills) and interior checks.

As part of our void or vacant property management service, a comprehensive report will help the property owner or landlord meet their insurance obligations.

Vacant Property Inspections

Waste Removal and Vacant Property Clearance


Empty, void or vacant property cleaning is of paramount importance when tenants have moved on, been evicted or have passed away, as there can be a significant amount of rubbish in bedrooms or communal areas, or hazardous material present, leaving it uninhabitable and unusable.

It’s essential that a professional property cleaning specialist attends the site to clear the area, especially in the presence of dangerous substances, drug paraphernalia or even human remains, which can pose a significant health threat.

Clearway offers a professional forensic cleaning service and has been the official crime scene and trauma clean-up partner to the Metropolitan Police since 2009.

Whether you are the landlord managing several properties or a company looking for a trusted contractor, we want to hear from you. Contact our dedicated vacant property management team now to discuss your void property security requirements and get a quote from us.

Vacant Property Clearance

construction site security services for a housing development

Who Do We Help?

rising cost of construction

Landlords and Estate Agents

Landlords and Estate Agents

Keeping individual homes and whole portfolios safe, protected from damage or deterioration and under continual management until you’re ready to sell, begin renovation work, or welcome a new tenant.

securing a compound

Housing Associations

Housing Associations

Safeguarding void units and those empty following evictions from being targeted by squatters or arsonists, and ensuring there is a visible presence in and around the property to prevent opportunist break-ins.

Retail and Commercial Premises

Retail and Commercial Premises

Ensuring that business units such as shops, offices and warehouses that are closed, pending refurbishment, or between tenants aren’t vulnerable to theft or asset stripping.

ANPR solution for distribution

Councils and Public Sector


Councils and Public Sector

Supporting public sector organisations tasked with managing, repairing or dealing with the onward sale of properties that have been abandoned, subject to maintenance orders or that have been repossessed.

construction site alarm systems

Construction and Redevelopment Projects

Construction and Redevelopment Projects

Putting security and monitoring measures in place to keep empty land and sites that are due to be used within a redevelopment or construction project safe and well managed.

energy security

Executors and Solicitors

Executors and Solicitors

Working on behalf of executors of wills and trusts and those responsible for properties subject to probate proceedings to preserve real estate values until legal matters have been concluded.

Our Vacant Property Service Features

    Key Features of Vacant Property Management

    Clearway steel screens for security

    Fast and Effective Management of Any Empty Real Estate

    We secure properties, commercial units, open land and vacant lots quickly, with independent advice about the best ways to keep these assets guarded.

    Prevents Vacant Structures From Losing Value

    Having an empty property can be a real concern if there is the potential for water ingress, mould and infestations to impact the future resale value – all of which ongoing management can prevent.

    Compliance With Health and Safety and Insurance Requirements

    Provides evidence of monitoring, alarms, physical safeguards, inspections and utility drain downs that insurance providers may require to offer/maintain coverage.

    Visible and Preventive Security

    Prevention is always the best way forward, stopping criminals from attempting to gain entry, and removing all indications that an empty property is unsupervised.

    Nationwide Vacant Property Management

    Clearway operates across England, Scotland and Wales with fast deployment teams on hand to react if you have an urgent requirement for empty property security.

    Our Process

    how long can a property be empty for before paying council tax

    How Vacant Property Management Works

    1. Risk Appraisal and Advice

    The first step is to discuss the existing security arrangements you have in place, the concerns or issues you need to address, and the risks linked with your vacant property – whether you need boarding up, regular inspections, wireless alarms or CCTV.

    2. Vacant Property Management Implemented

    Once you’ve decided on the management services that will best suit your needs, we’ll get to work putting protections and alarms in place quickly, ensuring that any security provisions comply with your insurance requirements.

    3. Ongoing Reviews and Logs

    If we notice signs of attempted trespass, dumped waste or any other issues, or your vacant property alarms activate an alert, we’ll respond accordingly, managing problems swiftly and ensuring your real estate assets remain under supervision.

    Key Problems Vacant Property Management Can Avoid


    Many landlords have been victims of break-ins and vandalism, but even if you haven’t, the stress of worrying about the security of a vacant building, or not knowing whether it remains in great shape, can be easily avoided with the right management.

    1. You’re Worried About the Risks of Break-ins, Vandalism, Fly-Tipping or Squatters or Have Already Experienced a Security Breach


    There are increased security concerns linked with a vacant property, or you’ve already been a victim of crime and want to discover the best options to safeguard your investment, deter criminals and ensure your alarms are being monitored continuously.

    2. Your Empty Property Is at Risk of Fast Deterioration Without Regular Checks and Maintenance


    You’re aware that without ongoing supervision, a vacant property is at high risk of losing value or deteriorating due to issues like infestations, fly-tipping, break-ins, vandalism, and arson, and you need a way to prevent this.

    3. You’ve Been Informed That You Need to Provide Evidence of Your Security Measures to Comply With Insurance


    Many vacant property owners find that their insurance can be declared void if they don’t comply with strict conditions, such as having periodic inspections, a method of detecting fire or intrusions, and ensuring all locks and entrances have been replaced or secured.

    4. You’re Managing a Vacant Site With Elevated Fire Risks and Exposure to Water Damage


    There is poor weather forecast, or your property is going to be empty for some time, and you’re worried that either dry hot weather or cold and damp are going to have a material impact on the condition, usability and value of the premises.

    5. You Own a Vacant Property But Don’t Live Locally and Don’t Have Anyone to Secure and Inspect the Premises


    You’re too far away to regularly inspect a vacant property, don’t have someone to do this on your behalf, and need a solution to keep the property safe, protected, and in good condition.

    6. You’ve Had Tenants Leave Behind Waste, Damage or Hazards That Make Your Property Unsafe


    Tenants have vacated the property, leaving behind junk, waste items, biohazards, fly-tipping, or unknown items that require prompt removal. A full sanitisation service is necessary to ensure the unit or premises can be rented to a new tenant.


    Tell us your concerns, priorities and time pressures, and we’ll advise on the way forward, as a precaution, preventative or defence against all kinds of security and environmental threats.

    member of staff managing a vacant property

    What Our Clients Say

    Fisher German LLP

    July 2025

    Great Service and Rapid Response

    I have been using Clearway for over 5 years. One of the standout features of Clearway is their rapid response time.

    Axis Europe

    July 2025

    Can’t Commend Them Enough

    The guys were very polite, friendly and professional in their whole attitude. They worked very hard & did a great job!- Can’t commend them enough!

    John Fisher S&C Slatter

    July 2025

    Huge Thanks

    A huge amount of thanks goes to ‘Clearway’ for their exemplary conduct and unwavering commitment to the safety of my site management, site operatives and construction site.

    Learn More About Our Vacant Property Services

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    Why Choose Clearway for Vacant Property Management?

    Through investment, the Clearway group continues to grow, improve and innovate, with an unwavering commitment to delivering the highest standard of vacant property management wherever you are based in the UK. With 14 locations in the UK, we offer vacant property services in London and the South East, the North West and Walesthe North East and Scotland. 

    Trusted Nationwide to Provide Professional Vacant Property Management


    We work with varied clients, including remote landlords with extensive property portfolios, property managers responsible for multiple high-value and high-risk rental sites, and international owners who require a UK team to ensure their real estate assets remain safe and in good condition.

    Comprehensive Security, Keyholding and Clean-up Services


    Clearway offers end-to-end property management, as a uniquely experienced team with established partnerships with reputable organisations, including as the trauma clean-up partner of the Met Police since 2009. We have both the skills and resources to deal with any concerns or issues that may arise.

    Fast Protection to Prevent Recurring Break-ins and Vandalism


    When you’ve dealt with a problematic tenant or a contentious eviction, you need us to react quickly to ensure you’re not exposed to ongoing break-ins, squatters and vandalism. We can implement urgent security measures and patrols as necessary to prevent security breaches and property damage.

    Confidential and Discreet Vacant Property Security


    Many landlords who have experienced incidents prioritise discretion and wish to avoid any perceptions that a property is unsafe or has previously been the target of criminal activity. We offer forensic cleaning and hazard clearance on a confidential basis, alongside additional support with boarding up and property checks.

    vacant property insurance compliance

    Download our Vacant Property Services brochure

    What Do Our Security Experts Say?

    If you own vacant rental homes, are a landlord for an unoccupied home or manage a portfolio of unoccupied properties, your property is under threat. It’s a fact that the fabric of a vacant property deteriorates far quicker than occupied premises. We provide empty property services to a number of clients such as government organisations, estate agencies, housing associations and retail businesses.

    Gideon Reichental

    Commercial Sales Manager

    A Successful Project

    After reports of unauthorised entry, Clearway conducted a 360 Risk Vacant Property Assessment at a forfeited Norwich property. A broken window handle was found, preventing the unit from being secured, and the Clearway team was immediately deployed. They completed a full property clearance, electrical isolation, and drain down to minimise fire and flood risks, along with erecting warning signs and starting fortnightly inspections. A detailed report with recommendations was issued, and the property remained secure with no further intrusions, fully meeting insurance requirements.

    Norwich

    Vacant Site

    Learn More About Managing Your Vacant Site

    Related Case Studies

    Frequently Asked Questions

    Can you remove drug-related paraphernalia?


    Since 1991, Clearway’s highly trained operatives have provided a specialist sharps/bio-hazard removal (e.g. needles, glass pipes, metal/foil, tubes, etc.), working with property managers, housing associations and Local Authorities, as well as being the official Metropolitan Police Crime Scene and Trauma clean-up partner since 2009.

    How do you dispose of the waste?


    Clearway is licensed by the Environment Agency and ensures all disposals are carried out in an environmentally responsible manner. All disposal receipts are kept/reported as part of our transparent process.

    Can you carry out lock changes?


    We can assist by providing a retail lock change service.

    Can you help with commercial ground clearance?


    We provide a number of vacant property management services for residential and commercial buildings, including clearance, cleaning and control of pests and invasive plants. We work directly with property managers, landlords, estate agents, local authorities, and some of the largest hotel and leisure groups and housing associations in the UK.

    How often should vacant property inspections be carried out?


    That depends on the location of the property and the level of risks or security concerns you’re dealing with. In most cases, we’ll recommend a weekly visit where the potential for a break-in is high, reducing to around every 14 to 30 days for other real estate – this is the normal expectation for most insurance providers who offer vacant property coverage.

    Can you manage multiple properties in different regions?


    Absolutely, we have nationwide coverage and teams of multi-skilled professionals, with the capacity to manage individual properties in varied areas, or a full portfolio spread around the UK.

    Do you clear hazardous or biohazardous waste?


    Our Environment Agency-licensed waste management teams can be deployed rapidly, often within 24 hours, to address urgent waste clearance needs, including fly-tipped rubbish or hazardous waste left behind by tenants or squatters.

    How quickly can you secure a property after an incident?


    Emergency callouts can be activated on the same or next day, providing initial support such as boarding up doors and windows or installing wireless alarm systems, with longer-term protections or systems then implemented as quickly as possible.

    Do you offer temporary or short-term vacant property services?


    Yes, we appreciate that in some cases a property might be empty only for a short period. Still, owners and landlords may have an urgent need to prevent anything from happening during that time that will impact their ability to sell or let the property out to a new tenant.

    What’s included in a vacant property inspection report?


    While we can adjust the specific checks carried out during your inspection, the norm is to assess the security of the building, look for any indications of changes to structural integrity and condition, record utility usage and take meter readings, and offer any maintenance recommendations.

    Our inspectors will also share any notable issues, such as junk mail left, waste items, overgrown shrubbery, or signs of unauthorised access that require prompt attention.

    Can you combine inspections with CCTV or alarm monitoring?


    We’re a full-service provider of security, boarding, property management, and maintenance services. Clearway’s NSI Gold Cat II-accredited Alarm Response Centre (ARC) offers 24/7 monitoring of alarms and CCTV surveillance year-round, which we can happily organise alongside regular vacant property inspections.

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