Key information
Scope of project: Real estate
Area: Nationwide
Services: Commercial Financial Recovery
Background
A full service global property consultant faced increasing challenges in recovering commercial property arrears. The client required a compliant and proactive solution to address overdue accounts in the UK, and to reduce the time spent on this process, without compromising long-term landlord-tenant relationships, or occupancy rates.
Solution
We implemented a tailored, compliance-led commercial financial recovery (CFR) strategy, that focused on early engagement, commercial sensitivity, and financial resolution.
Outcome
The early-intervention, compliance-led model delivered measurable financial and operational benefits:
- Over 80% recovery rate achieved within 7 days of first contact, exceeding sector benchmarks.
- Reduction in average debtor days, improving cash flow and lowering the rate of long-term write-offs.
- Enhanced landlord-tenant relationships maintained across the portfolio supporting sustained occupancy and asset value.
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