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CCTV Maintenance and Repair

Clearway maintains CCTV systems by inspecting cameras, cleaning lenses, testing performance, and updating software to ensure reliable surveillance. CCTV maintenance is the routine inspection, cleaning, testing, and updating of surveillance cameras and related components to ensure optimal performance.

CCTV maintenance is essential for any business or organisation to ensure their CCTV monitoring is functioning as intended. Our services are designed so that your business is not in a vulnerable position due to inactive, ineffective, or unoperational CCTV. We run a robust planned, preventative CCTV maintenance programme to ensure your premises and assets continue to be protected 24/7, 365 days a year.

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Clearway CCTV Maintenance
Clearway CCTV Maintenance

You won’t need CCTV maintenance – until it’s too late

Have you ever gone to review CCTV footage only to find the camera wasn’t recording? Or discovered too late that a lens was obscured, wiring was damaged, or the system had stopped backing up? For many businesses, the first time they notice a fault is after a break-in, vandalism or insurance claim – when working evidence matters most. Without regular maintenance, CCTV can quickly become unreliable, leaving your premises, staff and assets exposed.

Without routine, preventative maintenance, your CCTV system is far more likely to develop faults or, worse still, fail completely. If CCTV monitors are not manned you may even be unaware a problem exists until the time evidence is required from the cameras. The risk of any business premises being breached, vandalised and assets stolen is high enough as it is, but without routine checks and a maintenance service for your CCTV system the costs associated with this are potentially huge, and will always be more the cost of CCTV maintenance itself.

We help our clients solve the following problems:

  • Cameras not recording when you need evidence most
  • Blurry or obscured footage caused by dirt, damage, or tampering
  • Systems silently failing without you knowing
  • Faulty wiring leading to gaps in coverage
  • Time and date stamps missing or inaccurate, making footage unusable in court
  • Lost or inaccessible recordings during an investigation or insurance claim
  • Non-compliance with insurance or GDPR requirements due to faulty systems
  • Higher costs from emergency repairs when faults aren’t caught early
Clearway CCTV Maintenance services

Our Comprehensive CCTV Maintenance Services

Our CCTV maintenance services encompass all CCTV components to ensure all aspects of your CCTV are working as intended, including:

  • Cameras
  • Wiring
  • Recording equipment

Our regular CCTV maintenance checklist includes:

  • Camera lenses cleaned and debris removed.
  • All cameras are inspected for damage, wear or degradation.
  • Cameras have not been vandalised or interfered with in any way.
  • The cameras have adequate view of the key areas they are monitoring.
  • If any areas have since been obscured by foliage, for example, that this is assessed and recommendations made to clear the area as soon as possible.
  • Any related motion detection setup is functioning and firing as anticipated.
  • If the cameras are controlled remotely, we’ll ensure the PTZ (Pan, Tilt & Zoom) is functioning as intended and in real time.
  • Ensuring all fixings that contain and protect the camera and attach the camera to the tower and/or wall are fastened securely.

When assessing the wiring of the CCTV system, we make sure:

  • There is no exposed or damaged wiring.
  • There are no loose wires.
  • Wiring has not been tampered with.
  • The picture and sound transmission (if applicable) is clear and not affected by the incidental movement of any wires.

When reviewing the monitoring and reception CCTV equipment, we ensure:

  • All monitors are showing a clear picture, as intended.
  • All operational switches and related equipment are functioning.
  • All contrast, brightness and picture settings are set appropriately to cater for different light and weather conditions to ensure the clearest picture with the current setup.
  • All footage is time and date stamped correctly.
  • All recordings are backed up, stored for the appropriate amount of time.
  • All stored recordings can be accessed, transferred and played back immediately and without issues.

Our CCTV Maintenance Services

Always Operational

Routine checks keep cameras, wiring and recording equipment working as intended, so you’re never left exposed.

Rapid Response

Emergency maintenance available when faults occur, minimising downtime and protecting your site around the clock.

Insurance Compliant

Accredited servicing ensures your CCTV meets insurer requirements, avoiding invalid claims.

Control Costs

Planned, preventative maintenance reduces the risk of expensive repairs or replacements later.

Evidence You Can Rely On

Regular testing of recording and storage means clear, time-stamped footage is always available when needed.

Tailored to Risk

Flexible service intervals based on site type – from low-risk offices to high-risk, publicly accessible locations.

End-to-End Cover

Maintenance integrates with monitoring, alarms and access control for one joined-up security package.

Fire and Security Maintenance from Clearway

Routine CCTV Maintenance is Important

Clearway offers routine CCTV maintenance and inspections at varying intervals based on your requirements and the nature of your CCTV setup. For example, CCTV within private property is less likely to be damaged than a CCTV camera located on a high-traffic street and accessible to the public. This is one such variable we will assess when recommending how regular your maintenance should be.

In general, we would recommend maintenance once a month, with a deeper review and assessment of your CCTV requirements once a year following our initial consultation.

Our CCTV maintenance services can be combined with Clearway’s own CCTV monitoring, fixed CCTV services, temporary security systems and wireless detection systems for secure monitoring of your premises.

We also offer intruder alarm, gates and fire alarm maintenance. 

Clearway NSI Gold accredited Alarm Receiving Centre

Who We Work With

We have service contracts in place with the following types of companies to ensure they stay protected:

  • Retail & Hospitality – Keep shops, restaurants and hotels protected from theft, shrinkage and disputes with customers.
  • Construction Sites – Maintain reliable camera coverage to deter trespassers and protect valuable plant and materials.
  • Industrial & Logistics – Ensure warehouses and depots have uninterrupted surveillance for stock protection and health & safety compliance.
  • Public Sector & Education – Safeguard schools, hospitals and council buildings with fully operational CCTV that meets regulatory standards.
  • Housing Associations & Landlords – Protect communal areas, entrances and car parks in residential blocks against vandalism and antisocial behaviour.
  • Vacant Properties – Ensure void properties remain secure and insurance-compliant with working CCTV at all times.
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Why Choose Clearway?

As one of the UK’s leading independent security solution providers, we have helped residential and commercial premises and local and central government enhance their security for over 20 years.

We pride ourselves on offering tailored solutions to every business and organisation we work with, backed by years of security experience. We not only provide the security solution you need now, but one that will help your business remain secure into the future – with regular reviews to understand your changing security requirements.

Our Alarm Receiving Centre (ARC) is Gold Standard certified by the UK’s National Security Inspectorate, so you can rest assured your premises is monitored and protected around the clock. So no matter if you are looking for residential or commercial security, vacant property security or to protect your construction site – Clearway is the solution for your security problem.

Contact our team today to discuss a CCTV maintenance service package that works for you, or browse the rest of our security offerings across CCTV hire, Physical Security, Electronic SecurityVacant Property security and Remote CCTV Monitoring.

Frequently asked questions

At Clearway, we provide short- and long-term commercial and business CCTV installation and ongoing maintenace for companies across the UK. For long term solutions, we can connect fixed CCTV cameras to your mains power. If your company/brand is particularly eco-friendly, we also have a range of solar-powered systems on hand. However, if you are looking for a short term solution, we can provide you with battery-powered or solar powered equipment such as mobile CCTV towers, which may be particularly useful for properties that are currently closed or vacant.

Our engineers can service most makes and models, even if we didn’t install the system.

This depends on your site. High-risk or public-facing sites may need monthly checks, while low-risk premises may only need quarterly or annual servicing. We’ll recommend a schedule during your site assessment.

Most insurers require proof that security systems are regularly serviced. Our accredited maintenance helps ensure your cover isn’t compromised.

Yes. We believe that conducting a site assessment before installation is the best choice for your company. This means that we can provide you with specifically-tailored advice, such as highlighting any poor equipment or ‘blind spots’. It also means we know exactly what equipment you will need and, can, therefore, put together a cost-effective plan for your business.

Security breaches can occur at any time. As a result, our Alarm Receiving Centre operates 24/7. Should you require their services in case of emergency, you can reach out to the security personnel at 08707706811.

At Cerberus, we pride ourselves on providing you with quality services throughout our contract. This means that we provide regular CCTV maintenance, which means we can continue to provide you with strong performance and protection. We will work closely with you to arrange routine maintenance checks.

We can repair faults, replace parts where required, and provide temporary CCTV solutions if your system needs longer-term fixes.

Contact us now

Contact our experts now to discuss your requirements and get a quote from us.

Email us at enquiries@clearway.co.uk

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