Keys – How can I manage access to my property?

Managing access to a vacant or managed property is a key part of maintaining security and control. Whether you need to carry out inspections, respond to alarm activations, or arrange escorted viewings, it’s essential to ensure that only authorised individuals can gain entry — and that there’s a clear audit trail for every visit.

Poor access management can lead to confusion, delays, and unnecessary security risks. That’s why Clearway offers a professional and reliable way to manage keys for properties of all types and conditions.

Key Takeaways

• Clearway offers professional keyholding services for alarm response, property inspections, and viewings
• Installing an insurance-approved keysafe is a secure alternative for managing access
• Access codes can be changed regularly to enhance control and prevent misuse

Clearway’s Keyholding Service

As part of our wider property protection offering, Clearway can securely hold and manage property keys on your behalf. This is particularly useful for:

• Alarm activation response – where keys are required to gain access following an incident
• Void Property Inspections (VPIs) – enabling routine checks without requiring your team to attend
• Escorted viewings – giving authorised viewers or contractors supervised access

Our keyholding process is tightly controlled. All keys are coded, tracked, and stored securely, and our team members follow strict access protocols. This ensures peace of mind that your property remains protected, even when unoccupied.

Using a Keysafe for Secure Access

An alternative option is to install an insurance-approved keysafe on the property. This is a small, tamper-resistant device mounted externally that stores a set of keys inside a locked compartment.

The benefits of using a keysafe include:

• Immediate access for authorised personnel
• No need for keys to be transported off-site
• Access codes can be updated regularly for added security
• Ideal for frequent property inspections or maintenance visits

At Clearway, we recommend changing the keysafe code at each Void Property Inspection to reduce the risk of unauthorised access and maintain compliance with insurance policies.

Which Option Is Best?

Both methods offer secure and reliable ways to manage access, and the right approach will depend on the nature of your property, how often it’s accessed, and the level of control you need.

For high-risk or sensitive sites, keyholding by a professional team may be more appropriate. For regularly visited voids or remote locations, a secure keysafe with controlled access codes may be the more practical choice.

Clearway can help you assess your needs and put the right system in place to protect your property and simplify access management.

FAQs

Is a keysafe secure enough for insurance purposes?
Yes, provided it is insurance-approved and installed correctly. We only use models that meet current standards for physical security and tamper resistance.

How do I know who has accessed the property?
With Clearway’s keyholding or supervised access service, every visit is logged and recorded. For keysafes, regular code changes and scheduled inspections help you maintain control.

Can Clearway manage access outside working hours?
Yes. Our teams operate 24/7 and can respond to alarm activations, emergencies, or scheduled visits at any time.

Do you offer keyholding for multiple properties?
Absolutely. We provide centralised keyholding for landlords, managing agents, and housing providers with multiple sites across the UK.

If you’re looking for a safe, compliant, and practical way to manage access to your property, Clearway has the experience and systems to help. Contact us today to discuss keyholding or keysafe options tailored to your site.